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How do I return an item? |
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How do I receive or unsubscribe from email updates?
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Can I purchase items viewed on the Fashionwise.com Web
site over the phone? |
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Do you carry big/tall sizes? |
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How to Order a Catalog? |
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How to measure for a perfect fit? |
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Why should I Register?
Registering yourself at Fashionwise.com offers you a number of
benefits. Apart from helping you place your order from the convenience of your
home in a safe, secure way.
Benefits
when you become a registered member:
When
you become a registered member, you can place orders easily as your name,
address, and billing information are already filled in. You can change the
shipping address any number of times and provide any additional information
upon registration.
Registration
offers you a number of benefits, including:
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Updating
your account information (such as personal information, measurements, changing
of password etc) with just a few clicks of your mouse.
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Reviewing
the details of your order.
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Receive
special offers and information on new products.
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Adding
multiple addresses to your shipping list etc.
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E-mail Updates that deliver you the latest offerings and special
promotions in your mailbox.
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Auto filled order forms while checkout.
These
are just some of the benefits you can get access to upon registration. You need
not pay anything for registration; it’s absolutely FREE.
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What is being featured in My Profile?
Your profile contains your name, address, your shopping preference,
etc. All this information in your profile is secure and we use this only for
the purpose of providing you a better shopping experience and delivering you a
perfect outfit. To know more about the security of your information and how we
use it, please refer to our
Privacy Policy.
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How do I create and manage my account?
Creating an account at Fashionwise.com is very
simple. All that you need to do is to visit the My Account section and
fill in the necessary fields. Whatever information you provide while
registration, it is stored securely and no third person will have access to it.
When you become a registered member, you will have access to a number of
benefits including free e-mail updates, information on latest trends, special
offers & discounts, and many other registration benefits.
Once you create your account, you can manage it
too in a very easy way. You can update:
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Personal information,
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Measurements etc.
Creating and managing your account is as easy as
1-2-3 and will not take more than a couple of minutes.
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How does Fashionwise.com use my personal information?
At Fashionwise.com, we treat the information provided by you with
utmost confidentiality. We have devised policies to handle all your information
in a safe, secure, and responsible way.
As per our Privacy Policy, we use the information you provide for the
purpose of providing you a better shopping experience and delivering you a
perfect outfit.
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What kind of payment can I use for my purchases at
Fashionwise.com?
At
Fashionwise.com, we accept Visa and MasterCard credit cards and Check/Demand
Draft drawn in favor of CreativeTouch. You can pay online with a credit card in
an easy, secure way. We use Secured Socket Layer (SSL) technology, which is a
gold standard in Internet encryption. SSL technology scrambles your key
financial data as it travels from your computer to our web site and thereby
making it useless to anyone but Fashionwise.com.
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What are the shipping process and
rates at Fashionwise.com?
Usually,
the items you order will be shipped in aweek
if in our stock. However, items such as beaded tops
manufactured in India based on the given measurements, it will take 2-3 months
for shipping.
All items are shipped by UPS standard. Shipping and handling charges are
calculated automatically and added to your subtotal. These charges are exempt
from California Sales Tax. California residents will be charged state sales tax.Click here to know more
about our shipping policy.
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Are all items in the store also available online?
Yes, Most of the items are available online.
We carry lot more items at our factory than online.
Note:
If you are placing a group order, we can do any style in any color. Get in
touch with us at our toll-free number 1-800-622-4272 to know more about this.
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How do I return an item?
You
may return merchandise purchased from us with the original tags still on within
7 days for a full refund.
Please fill and print the
Return Authorization form and enclose it
with the returned merchandise.
As per our returning policy, merchandise custom made for you can be returned or
exchanged for store credit only. When you return or exchange merchandise, we do
not refund or pay shipping & handling charges.
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How do I receive or unsubscribe from email
updates?
You can subscribe for e-mail updates by
registering at Fashionwise.com. When you register yourself at Fashionwise.com,
you will have the latest promotions and others deals delivered in your mailbox.
If
you do not wish to receive such promotional mails from Fashionwise.com, you can
unsubscribe easily. At the bottom of the e-mail, you will find how you can
remove your name from the mailing list. Simply follow the instructions that
help you opt out and stop receiving mails from us.
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Can
I purchase items viewed on the Fashionwise.com Web site over the phone?
Absolutely!
Just write down the item numbers, colors and sizes (your body measurements,
since we make customized out fit for you.
Click here
for how to measure) of the products you would like to
purchase and call us toll free at 1-800-622-4272/
click here for
sending an email.
Our customer service
representatives are available to help you daily from 9 a.m. to 5 p.m. Pacific
time.
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Do
you carry big/tall sizes?
Yes,
you can order any style, any size in any color by providing your measurements,
since we make customized out fit for you.
Click here
for how to measure.
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How
the discount id works in Fashionwise.com?
We
will calculate the discount on the subtotal of the products ordered or shipping
charges depending on the discount id sent for.
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How to Order a Catalog?
You can place orders after going through our
catalog. To receive our Catalog, click here or
click Request Catalog in the home page provide us your mailing
address and contact information. Once we receive this information, we will
e-mail you an online catalog immediately and later we will send you a printed
catalog by post. We assure you that we will not share your address and personal
information with anyone else. We use your information only for the purpose of
addressing your needs.
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How to measure for a perfect fit?
We have provided instructions on how to take the exact measurements
that help you customize the item for the best fit. We completely eliminate the
guesswork on measurements and have provided you sufficient information on
taking measurements.
Click here for information on how to measure the bust, waist, hips,
dress length, sleeve length, skirt length etc. Providing the exact measurements
will help us deliver you the perfect outfit.
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